Automating Volunteer Onboarding Processes to Boost Operational Efficiency

Community Project   Coming Soon

My Role

UX Designer

Overview

Right now, signing up as a volunteer at BC Brain Wellness Program feels like a scavenger hunt—forms in one place, schedules in another, and a lot of back-and-forth emails just to get started. It’s messy, slow, and frustrating for both volunteers and organizers. We wanted to change that. This project is all about bringing everything together into one simple, seamless system. No more lost documents, no more confusion—just a smooth, welcoming experience from the start. Because volunteering should be about helping people, not struggling with paperwork.

Timeline

Sep 2024 - Apr 2025

Team

1 Tech Lead, 10 Developers, 3 Designers

Tools

Figma

Demo 01

Volunteer view

Demo 02

Admin view

Thanks for stopping by; let's chat soon!